From robotics and AI‑driven order batching to mobile‑first picking workflows, retailers and logistics providers are embracing automation to cut costs, accelerate operations, and elevate the customer experience. In this practical panel, moderated by Adam Coventry, former Director of Warehousing at Boots UK and now Executive Director at global supply chain and logistics consultancy SCALA, experts share real‑world wins, lessons learned, and the strategies driving ROI today. No futuristic hype, just automation approaches that work.