Delivered by acclaimed writer, presenter, and cultural commentator, Richard Ayoade, the closing keynote will explore the cultural, societal, and technological shifts shaping the future of logistics and ecommerce. Known for sharp wit and incisive storytelling, Richard brings a fresh lens to the delivery landscape, blending humour, observation, and real-world insight in a session that reinforces the conference theme: AI-powered, adaptive, customer-led delivery.
This keynote challenges assumptions, entertains with precision, and leaves delegates reflecting on what it really means to “deliver” in a world of rising expectations and systemic complexity.