Delivering an Outstanding Cross-border Experience
Customer experience is key to successful cross-border e-commerce, helping to build trust and loyalty. This session will explore how logistics can enhance the experience throughout the entire customer journey, from the initial transaction through to delivery and returns.
The Hidden Engine: How AI is Supercharging HR for Logistics
In today’s rapidly evolving logistics landscape, every minute – and every hire – impacts your bottom line. Traditional HR processes can become costly bottlenecks, hampering efficiency and growth. In this keynote, Firstwork presents its AI-powered hiring and onboarding solution, a purpose-built system that leverages modular, plug-and-play engines to integrate seamlessly with your existing processes. The […]
Convenience is Your Edge: Transforming Delivery into Opportunity
Once considered a novelty, rapid delivery is becoming a necessity in many product categories. To better understand this growing market, Uber Direct and Retail conducted a research to understand consumer expectations and merchant offerings for last-mile delivery. The research highlights a major discrepancy between expectations and offerings, while identifying the product categories with the greatest […]
Tapping Into the Purchase Power of Young Consumers with Smart Tech
Whether it’s TikTok Shop, Amazon Haul, or Facebook Marketplace, social commerce sales are growing rapidly – and it’s attracted the significant purchasing power of younger buyers. Businesses are now looking to strategic partnerships to get ahead of their competition and attract millennial and Gen Z customers. Join us as we share how retailers and other […]